Frequently Asked Questions

• Primary Care Physicians and Nurse Practitioners offering same day and evening appointments
• Specialty Physicians 
• Access to Mercy Medical Center's network of Top Rated Specialists
• On-site Diagnostic Testing Services
• Online Services including prescription refill, appointment requests, test results and communication with your physician

Mercy Personal Physicians at Glen Burnie is located at 7927 Ritchie Highway in Glen Burnie/Pasadena. Free on-site parking is available. 

Directions are available online.

The doctors and staff of Mercy Personal Physicians at Glen Burnie understand that your time is important, which is why our hours of operation include evening and weekend hours. Many of our doctors also offer same day appointments.

Making an appointment with the primary care doctors and specialists of Mercy Personal Physicians at Glen Burnie is easy. Patients can call 410-761 CARE (2273) to schedule an appointment. Patients with an existing MyChart account can schedule an appointment online. New patients can complete our Request an Appointment form online or call 1-800-MD-Mercy.

Yes, we try to accommodate requests for same day appointments. Please call our offices at 410-761-CARE (2273) to confirm availability.

MyChart is a secure website that gives you electronic access to your medical information and allows you to do the following:

• Review lab results, medications, immunization, and appointment information
• Renew prescriptions, send messages to your doctor, schedule appointments, and pay your bill online

To sign up for MyChart, you will need to do the following:

1. Request an activation code from your doctor’s office (activation code must be used within 30 days of receiving it)
2. Using a computer or smart phone log on to MyChart, use your activation code and follow the steps to enroll

To prepare for your appointment at Mercy Personal Physicians at Glen Burnie, you should bring the following:

• Insurance card
• Photo identification
• A list of current medications
• Co-payment, if applicable
• Completed new patient forms

If you need to cancel your appointment, we will be happy to reschedule to a more convenient time. We ask for 24-hour notification, which will allow us to accommodate another patient. Please check with your doctor to see if a fee is applied for appointments cancelled with less than 24 hours notice.

The doctors of Mercy Personal Physicians at Glen Burnie accept most commercial insurances and Medicare. Some doctors accept Medicaid/Medical Assistance and Managed Care Organizations (MCO). Please call the practice at 410-761-CARE (2273) to confirm whether or not your insurance is accepted. 

You can access your medical records by using MyChart.  

Some insurance carriers require a referral. There are several scheduling options available:

• In person
• Contact the Patient Concierge Service at 443-275-5215
• Call the specialist directly

Your primary care doctor can recommend a specialist. There are a number of Mercy’s renowned medical experts on-site.

Prescription refills can be requested by:

• Calling your doctor
• Accessing MyChart
• Contacting your pharmacy, who will notify the doctor

If you experience a medical emergency, please call 911. After hours, please call 410-761-CARE (2273) and you will be connected with the physician answering service. The answering service will contact your doctor or the doctor on call. 

At Mercy Personal Physicians at Glen Burnie we accept cash, check and major credit cards.