Glen Burnie Personal Physicians

Frequently Asked Questions

Glen Burnie FAQ
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What services are offered at Mercy Personal Physicians at Glen Burnie?

Where is Mercy Personal Physicians at Glen Burnie located and is parking available?

Mercy Personal Physicians at Glen Burnie is located at 7927 Ritchie Highway in Glen Burnie/Pasadena. Free on-site parking is available. 

Directions are available online.

What are the hours of operation?

The doctors and staff of Mercy Personal Physicians at Glen Burnie understand that your time is important, which is why our hours of operation include evening and weekend hours. Many of our doctors also offer same day appointments.

How do I make an appointment?

Making an appointment with the primary care doctors and specialists of Mercy Personal Physicians at Glen Burnie is easy. 

New Patients: 

Existing Patients: 

  • Use your MyChart account to schedule an appointment online


Do you offer same day appointments?

Yes, we try to accommodate requests for same day appointments. Please call our offices at 410-761-CARE (2273) to confirm availability.

What is MyChart?

MyChart is a secure website that gives you electronic access to your medical information and allows you to do the following:

  • Review lab results, medications, immunization, and appointment information
  • Renew prescriptions, send messages to your doctor, schedule appointments, and pay your bill online

Existing patients can sign up for MyChart if they do not currently have access.

What should I bring to my appointment?

To prepare for your appointment at Mercy Personal Physicians at Glen Burnie, you should bring the following:

  • Insurance card
  • Photo identification
  • A list of current medications
  • Co-payment, if applicable
  • Completed new patient forms
What is your appointment cancellation policy?

If you need to cancel your appointment, we will be happy to reschedule to a more convenient time. We ask for 24-hour notification, which will allow us to accommodate another patient. Please check with your doctor to see if a fee is applied for appointments cancelled with less than 24 hours notice.

What health insurances are accepted at Mercy Personal Physicians at Glen Burnie?

The doctors of Mercy Personal Physicians at Glen Burnie accept most commercial insurances and Medicare. Please call the practice at 410-761-CARE (2273) to confirm whether or not your insurance is accepted. 

Can I access my medical records online?

You can access your medical records by using MyChart.  

Do I need a referral to see a specialist and how do I schedule an appointment?

Your primary care doctor can recommend a specialist. There are a number of Mercy’s renowned medical experts on-site. To assist you in making an appointment with a specialist, please call at 410-761-2273. Our staff can also help you determine whether or not you need a referral.

How do I refill my prescriptions?

Prescription refills can be requested by:

  • Calling your doctor
  • Accessing MyChart
  • Contacting your pharmacy, who will notify the doctor
What do I do in case of an emergency or need to reach my doctor after hours?

If you experience a medical emergency, please call 911. After hours, please call 410-761-CARE (2273) and you will be connected with the physician answering service. The answering service will contact your doctor or the doctor on call. 

What forms of payment do you accept?

At Mercy Personal Physicians at Glen Burnie we accept cash, check and major credit cards.

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